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Janitorial business starts out like many small and medium sized businesses, with a big dream and motivated owners who are ready to reach for the stars. Contracts, cleaners, supplies, are the fundamentals of any cleaning operation. A brand promise of excellence that will set you apart, because you are the one who will deliver. To the inexperienced, it looks pretty easy.
So what happens? In delivering that brand promise, you want to be on every site. You want to ensure that cleanings are meeting the terms you committed to your client. You’ve got a solid team, you are going the extra mile. Early on, it works. You are getting referrals and business starts to grow.
Then the tipping point comes, where you can’t personally be at every site, customers are complaining and supplies are running low. Your system just broke just when it seemed things were taking off.
It's at this point you realize that your growth means you need new systems, one that includes technology and software that can solve your biggest problems. This isn’t what you had planned, so how do you choose?
First, you need to identify your biggest problems. Your biggest problems at this point are things that are creating the most risk in your business. In other words, the things that are costing you the most money. Janitorial software like Swept specializes in helping Janitorial business owners take control of their business with simple time tracking that can easily be reported, audited and used for payroll. With GPS enabled locations, you can create controls in your business to ensure clock in’s are happening where they should be.
With a way to track employee time more accurately and new controls in place, you need to centralize your communications and give your team a way to communicate easily with you, their manager, and each other. Centralized communications let you stop scrolling and move faster. Things are starting to get easier, you are getting time back and you are ready to return to growing your business. WIth the fundamentals locked down, you may be ready to recommit to your brand promise. Inspections and checklists give you the tools you need to build a Quality Assurance program.
For Janitorial operators that find themselves in the situation described above, business stability is prioritized over growth temporarily. Implementation plans for software should align to the most acute problems you are trying to solve first. Master the fundamentals, get your team onboard, and commit to growth by eliminating problems Janitorial software was designed to take care.
Solution
Swept helps you navigate your cleaning business! Optimize your operations with scheduling and timekeeping that gives you a real time view of cleaners on site, enables in app messaging and includes tools for quality assurance.
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